Responsible Gaming Policy
1. We are committed to make responsible gaming a priority and take this issue very seriously. While many are able to gamble responsibly, there is a small portion of the population who can develop a serious, sometimes uncontrollable gambling problem. This can affect persons of any age, income, gender or race at any time. To protect those that are vulnerable to gambling problems and others affected by their behavior, we have established policies and guidelines which deal with issues such as underage gambling and problem gambling as detailed on this page. We have additionally implemented employee education and training programs, and detailed written procedures, to help our employees identify and assist in managing these issues.
2. PLEASE GAMBLE RESPONSIBLY. We offer the following tips to help you stay within safe limits, and avoid falling prey to common gambling myths:
2.1. Gambling is never a solution to any problem. Gambling should always be for entertainment purposes only.
2.2. You can never rely on or expect gambling winnings for any reason. Never gamble with more money than you can afford to lose.
2.3. Never use gambling as a coping mechanism. If you are suffering from anxiety, depression, anger, sadness, any heightened emotional state, or any professional or personal problems, do not gamble.
2.4. Always set time and money limits before you start to gamble, and adhere to those limits. Never believe that increasing your bets or gambling longer will improve your odds of winning or recovering gambling losses.
2.5. Never give in to pressure to gamble by friends, colleagues, family, or others. If you do not feel comfortable gambling in general or in a particular situation, do not participate.
2.6. If you know that you have an addictive personality or suffer from any other addictions (drugs, alcohol, etc.), do not gamble.
2.7. You can read up on randomness here: www.choosehelp.com/topics/gambling-addiction/understanding-randomness-gamblers-fallacy
2.8. You can get an overview of risks related to gambling here: aquarius.org.uk/gambling/risk-and-harms/risks-of-gambling
3. You may set responsible gaming limits for the Services, including deposit limits, spending limits, and time limits, and/or self-suspend your participation in wagering games offered through the Services for a designated time period of at least 72 hours (a “Cool-Off Period”) as detailed at: https://pa.betrivers.com/?page=my-account&subpage=responsible-gaming#resplimit-cooldown.
4. You also have the right to participate in the Pennsylvania Gaming Control Board Self-Exclusion Program and be placed on a self-exclusion list maintained by the PGCB (“Self-Exclusion List”). The iGaming Self-Exclusion list is available at https://gamingcontrolboard.pa.gov/SelfExclusion/Default.aspx. By opting to place yourself on the Self-Exclusion List (for, as you elect, 1 year, 5 years or Lifetime), you are prohibited from using the Services and otherwise engaging in internet gambling anywhere else in the Commonwealth of Pennsylvania. iGaming Self-Exclusion List is available at: https://gamingcontrolboard.pa.gov/SelfExclusion/Default.aspx. We will also not be allowed to send you any marketing communications with respect to the Services while you remain on the Self-Exclusion List. You will not be permitted to engage in internet gambling in the Commonwealth of Pennsylvania until after your specific exclusion period ends and you have requested removal from the Self-Exclusion List by scheduling an appointment with the OCPG at (717) 346-8300. At the scheduled appointment time, the individual requesting removal shall submit, in person, a completed Request for Removal from Voluntary Self-Exclusion Form. With an appointment, removal from the list may be conducted at the Board’s Harrisburg office, one of the Board’s regional offices or other location approved by the OCPG. Self-Exclusion List elections are irreversible and cannot be ended early. Additional information on the Self-Exclusion List is available at: http://gamingcontrolboard.pa.gov/?p=48.
5. If you or someone you know has a gambling problem, help is available:
You can call The Council on Compulsive Gambling of Pennsylvania 24/7 Helpline at: 1-800-848-1880 or 1-800-GAMBLER or visit their website at www.pacouncil.com.
You can call National Council on Problem Gambling 24/7 Helpline at: 1-800-522-4700 or visit their website at www.ncpgambling.org.
The PA Department of Drug and Alcohol’s Gambling Addiction Participating Providers List is availabe at https://apps.ddap.pa.gov/gethelpnow/ProviderSearch.aspx?zip.
You can locate Gambler’s Anonymous meetings near you at www.gamblersanonymous.org
You can contact The Board’s Office of Compulsive and Problem Gambling at https://gamingcontrolboard.pa.gov
You can call National Suicide Prevention Lifeline at: 1-800-273-TALK(8255) or visit their website at suicidepreventionlifeline.org/
Read more about self-imposed limits at https://gamingcontrolboard.pa.gov/files/compulsive/Self_Imposed_limits_iGaming.pdf
Self-Exclusion Program Brochure is available at https://gamingcontrolboard.pa.gov/files/compulsive/Self_Exclusion_iGAMING_brochure.pdf
You can sign up for i-gaming self exclusion at https://gamingcontrolboard.pa.gov/SelfExclusion/.
Myths & Facts about Problem Gambling https://gamingcontrolboard.pa.gov/files/compulsive/Problem_Gambling.pdf.
6. A person who has enrolled in interactive gaming self-exclusion or has otherwise been excluded from interactive gaming activities, and individuals who are under the age of 21, shall not participate in interactive gaming or interactive gaming activities and will have their winnings forfeited and interactive gaming accounts suspended upon violation.
Rivers Casino bans persons who have been placed on the PGCB iGaming Self-Exclusion list from entering the gaming floor. The terms “self-exclusion and self-excluded” represent both the casino self-exclusion list and the iGaming self-exclusion list.