Rush Rewards Program Rules

  1. Must be 21 years of age to become a member of the Rush Rewards program.
  2. A valid, government issued photo ID is required to sign up for a Rush Rewards card and must be presented with Rush Rewards card to redeem offers.
  3. Membership is free. Casino play is not required to receive a Rush Rewards card.
  4. The Rush Rewards card may only be used by the member whose name appears on the card. Members may not distribute, loan or in any way allow another person to use their Rush Rewards account.
  5. When playing slots, it is the card member’s responsibility to ensure that the Rush Rewards card is accepted in the slot machine when inserted. The card must always remain inserted throughout play to accrue points. Rivers Casino Philadelphia is not responsible for card reader malfunctions.
  6. At table games, it is the player’s responsibility to present his/her membership card at each game.
  7. A PIN (Personal Identification Number) is required for certain transactions; PIN is selected at time of registration and may be changed at any time by the Rush Rewards cardholder. Sharing of a PIN is prohibited even with authorization from cardholder.
  8. Program benefits and tier points are not transferable between patrons. 
  9. Rivers Casino Philadelphia reserves the right to refuse redemptions if it is determined that the true cardholder is not present or if the rewards have been changed, altered or tampered with in any manner.
  10. Bonus points awarded through any promotion are not eligible towards tier upgrade.
  11. Program benefits and tier points are not valid in conjunction with any other promotion. Rules may vary with specific promotions.
  12. Rush Rewards tier evaluations are performed on a 6 months basis. January 1 through June 30 and July 1 through December 31. Qualification is based on recorded Rush Rewards gaming activity.
  13. Any earned, unused points will expire after six (6) months of inactivity.
  14. Rush Street Gaming Incorporated and its subsidiaries are not responsible for lost or stolen cards, cash, coupons, or lost/misdirected mail. Coupons or vouchers will not be replaced if lost, stolen or destroyed.
  15. Employees of Rivers Casino Philadelphia nor Rush Street Gaming and its related companies are not eligible to participate in this program.
  16. Persons who have been evicted from Rivers Casino Philadelphia or who are enrolled in a self-exclusion program in any state in which Rush Street Gaming operates a gaming facility are not eligible to participate in the Rush Rewards loyalty program or receive any of the related benefits.
  17. Use of the Rush Rewards card indicates acceptance of these official rules. Rivers Casino Philadelphia reserves the right to revoke or deny application for Rush Rewards membership if it is determined that the individual has not complied with club rules or the intent of this program. Members may be subject to additional or revised rules and conditions. Additional rules may apply to specific promotions. Membership cards are the property of Rivers Casino Philadelphia and must be surrendered upon request.
  18. Any dispute or situation not covered by the above rules will be resolved by Rivers Casino Philadelphia Management. That decision shall be final and binding.
  19. Rivers Casino Philadelphia reserves the right to alter or terminate this program with no prior notice to club members, unless authorized by Pennsylvania Gaming Control Board.
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